Last updated: 1 September 2026
These Terms & Conditions ("Terms") govern your use of SREmonitor, a website uptime, performance and compliance-monitoring service available at sremonitor.io (the "Service"). The Service is operated by MASA Ventures Ltd ("MASA Ventures", "we", "us", "our"). By creating an account or otherwise using the Service, you agree to be bound by these Terms.
SREmonitor lets you add website URLs to be monitored automatically. For each site you add, we run:
You can also request a one-off manual scan of a URL that is not already in your monitored list. The specific features and usage limits available to you depend on your plan (see Section 3).
You need an account to use the Service. Account sign-up and sign-in is handled by our authentication provider; we do not store your password ourselves. You're responsible for keeping your account credentials secure and for all activity that happens under your account. Tell us promptly if you believe your account has been accessed without your permission.
SREmonitor offers a free plan and a paid Pro plan, as described on our Pricing page. Paid subscriptions are billed monthly in advance and processed by Stripe, our third-party payment provider — we never see or store your full card details. We are not currently VAT-registered, so no VAT is added to the prices shown.
Subscriptions renew automatically each billing period unless you cancel first. You can cancel at any time and you'll keep Pro access until the end of the period you've already paid for. Except where required by law, payments already made are non-refundable, including for partial billing periods.
We may change our prices or plan features from time to time. If we do, we'll give you reasonable notice before the change applies to your next billing period.
You may only add a website to SREmonitor if you own it or you have the authority of the site owner to have it monitored, scanned, and have its publicly available content (including its privacy policy) analysed by our Service. Running automated checks against a site you don't have permission to monitor is a breach of these Terms.
Our checks only ever interact with your site the way an ordinary visitor or search engine crawler would — reading publicly available pages and measuring page load behaviour. We don't attempt to access anything behind a login, bypass any access controls, or submit data through your site's forms.
Compliance scores, flagged issues, Core Web Vitals figures and uptime statistics produced by the Service are automated, best-effort assessments. They are provided to help you spot potential issues — they are not a legal audit, not a certification of compliance with UK GDPR, the Data Protection Act 2018, or any other law, and not a substitute for advice from a qualified solicitor or data protection professional. See our Compliance Check Disclosures page for more detail on how these checks work and their limitations.
You agree not to use the Service to:
We may suspend or terminate accounts that we reasonably believe breach this section.
We own the Service, including its software, design and branding. You retain ownership of the URLs, labels, and any content you submit to the Service. You grant us a licence to process that content solely to provide the Service to you.
You can stop monitoring a site or close your account at any time from your dashboard. We may suspend or terminate your access to the Service if you materially breach these Terms, including the acceptable use restrictions above, or if we discontinue the Service, in which case we'll give you reasonable notice where practical.
The Service is provided "as is". We work to keep monitoring checks accurate and the Service available, but we don't guarantee that checks will run at exactly the stated frequency, that the Service will be uninterrupted or error-free, or that compliance scan results will be complete or free of inaccuracies — including inaccuracies that may arise from the AI model used to help generate compliance summaries and recommendations.
To the fullest extent permitted by law, MASA Ventures Ltd will not be liable for any indirect or consequential loss, loss of profits, loss of business, or regulatory fines arising from your use of, or reliance on, the Service — including reliance on a compliance score or Core Web Vitals result. Nothing in these Terms limits liability that cannot lawfully be limited, such as liability for death or personal injury caused by negligence, or for fraud.
We may update these Terms from time to time, for example as the Service evolves. If we make material changes, we'll take reasonable steps to let you know before they take effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction over any dispute arising from them, without prejudice to any mandatory consumer protections that apply in your country of residence.
Questions about these Terms? Email us at legal@sremonitor.io.